Support

Wir lassen dich
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Whether you’re a customer or just curious, we’ll make sure your question gets to the right person.

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Reach us directly

We’ll get back to you as soon as we can, usually within one working day

hosts@onestephost.com

Give us a ring

Need a quick answer? Call us during business hours (9am-5pm) and we’ll help you out

+43 662 250 650
FAQs

Quick answers to some things we get asked

Can the security deposit process be automated as well?

Yes, absolutely. If desired, the entire security deposit process can also be fully automated, ensuring a smooth and secure experience for both you and your guests – without any manual steps required from your side.

Do I get my own checkout page and a property landing page?

Yes. With onestephost, you get your own customised checkout page to ensure a seamless and secure payment process for your guests. Additionally, you receive a professionally designed, AI-generated one-pager showcasing your property, optimised for direct bookings and perfectly aligned with your branding – all created automatically for you.

How can I terminate the contract?

You can easily terminate the contract after the departure of the last booking made through onestephost.

Prefer to talk it through?

We’re happy to walk you through how onestephost works — and whether it’s a fit for you