Goodbye agency, hello freedom
How Matthias freed himself from expensive commissions – and finally gained full control.
About the host
Matthias runs several vacation rentals and had previously relied on a traditional rental agency. The agency took care of many tasks – but at the cost of high commissions, often over 20%.
What particularly bothered him was that despite the agency, he still had to take care of many things himself. Payment processing was handled through his own contracts, guest registration fell within his remit, and he also had to provide a digital guest folder.
The agency promised relief – but delivered dependency, additional costs, and a lack of transparency.
The agency promised relief – but delivered dependency, additional costs, and a lack of transparency. Matthias was looking for a solution that would free him from this construct and allow him to manage his rentals independently and professionally.
The challenge
Matthias had had enough of hidden commissions, long response times, and confusing processes. He wanted to manage his rental business professionally—but with more control, lower costs, and a system that covered all areas.
The many platforms, contracts, and tools made him dependent on third-party providers. And although he paid a service provider, a large part of the work remained with him. What was missing was a simple, integrated system – without external fees and without agency ties.
The solution with onestephost
With onestephost, Matthias opted out of the commission model and took over his rentals completely himself, without any additional burden.
Deposit processing is automated, reliable, and requires no manual effort. After their stay, guests automatically receive an after-sales promotion – a clever move to boost customer loyalty and generate more direct bookings.
Matthias has everything in stream – and thus his entire rental business at a glance in a clear, centralized system.
The result
Today, Matthias not only saves thousands of euros per year in agency commissions, but also gains back time and control.
He knows what is happening, when it is happening, and why.
The transition went smoothly, his guests notice no difference, and only Simon notices how uncomplicated professional rentals can be.
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